Effective Date: 6/23/2024

1. Introduction

Welcome to Dahlia Biosciences (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your use of our website https://dahliabio.com (the “Site”) and the purchase of our products. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our Site.

2. Eligibility

By using the Site, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are using the Site on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

3. Account Registration

To access certain features of the Site, you may be required to register for an account. You agree to:

  • Provide accurate, current, and complete information during the registration process.
  • Maintain and promptly update your account information to keep it accurate, current, and complete.
  • Maintain the security of your password and accept all risks of unauthorized access to your account and the information you provide to us.
  • Notify us immediately if you discover or otherwise suspect any security breaches related to the Site or your account.

4. Orders and Payment

4.1. Orders All orders placed through the Site are subject to acceptance by us. We may, in our sole discretion, refuse or cancel any order for any reason.

4.2. Pricing and Payment Prices for our products are subject to change without notice. The prices displayed on the Site do not include taxes or shipping charges, which will be added to your total amount due. You agree to pay all charges incurred by you or on your behalf through the Site, at the prices in effect when such charges are incurred.

4.3. Payment Processing We use Stripe to process payments. By submitting your payment information, you grant us the right to provide the information to this third party for purposes of facilitating the completion of your purchase.

5. Shipping and Delivery

5.1. Shipping We will ship the products to the address you provide during the checkout process. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.

5.2. Risk of Loss All products purchased from us are made pursuant to a shipment contract. The risk of loss and title for such products pass to you upon our delivery to the carrier.

6. Returns and Refunds

6.1. Return Policy Please refer to our Return Policy for information on returns and refunds.

7. Intellectual Property

7.1. Ownership The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Dahlia Biosciences, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

7.2. Limited License Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Site for your personal, non-commercial use.

8. Prohibited Conduct

You agree not to:

  • Use the Site for any illegal purpose or in violation of any local, state, national, or international law.
  • Violate or encourage others to violate the rights of third parties, including intellectual property rights.
  • Post, upload, or distribute any content that is unlawful, defamatory, libelous, inaccurate, or otherwise objectionable.
  • Interfere with the operation of the Site or any user’s enjoyment of the Site, including by interfering with or disrupting any network, equipment, or server connected to or used to provide the Site.

9. Disclaimer of Warranties

The Site and all products and services provided through the Site are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

10. Limitation of Liability

To the fullest extent permitted by applicable law, in no event will Dahlia Biosciences, its affiliates, or their respective officers, directors, employees, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use of or inability to use the Site; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Site; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Site by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Site; and/or (vi) the defamatory, offensive, or illegal conduct of any third party.

11. Indemnification

You agree to defend, indemnify, and hold harmless Dahlia Biosciences, its affiliates, and their respective officers, directors, employees, agents, suppliers, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Site, including, but not limited to, any use of the Site’s content, services, and products other than as expressly authorized in these Terms or your use of any information obtained from the Site.

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the California, without regard to its conflict of law principles. You agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within California for the purpose of litigating all such claims or disputes.

13. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Site after those revisions become effective, you agree to be bound by the revised terms.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Dahlia Biosciences, 953 Indiana St, San Francisco, CA 94107 or via email at info@dahliabio.com.